Overall Academic Internship FAQ
What if I don't know where I will be living during the internship at the time of filling out the IRAMS application?
IRAMS was created to keep track of students’ residential contact information so they may be contacted by the university in case of an emergency. Having correct residential contact information is therefore crucial to the application. If you do not know where you will be living during the internship, current contact information should be provided so that you may move forward with the registration process. However, once you know this information, you must reopen the application, change the residential information and save the internship application.
If I complete the IRAMS application, get it approved by the internship coordinator and the Internship Office but then change plans and decide to do an internship with a different provider, what do I need to do?
First, you need to contact their Department Internship Coordinator to confirm approval of the new internship. Second, the department internship coordinator will need to contact the Internship Office to reverse the approval. You will then need to reopen your IRAMS application and update the Internship Provider section, as well as any other fields that may need to be changed. Press submit to save changes and email the Internship Coordinator to let them know the IRAMS application has been revised.
What should I do if I've submitted an internship application which has been approved by the department internship coordinator and I would like to enroll in a different course?
You should contact the Office of Experiential Learning (801-422-3337) and ask them to re-submit their internship application for the correct internship class. The department internship coordinator and Office of Experiential Learning will need to approve the new internship application before the student may add the internship class to your schedule.
If I have already completed an application for a semester or term and want to complete an additional application for a separate semester or term, what should I do?
When you use the Quick URL to search for Intern01, usually your most recent application comes up. At the bottom of the application is a button called “Welcome Page” that will take you back to the welcome page. At the bottom of the Welcome Page, you can then select a new semester or term to create an application. This new application will be added as a tab on your Welcome Page.
What should I do if the application won't allow me to select a class?
First, you should verify that you have selected the correct semester/term for their internship. Internship application are semester/term specific and will only show the courses that are available for that semester/term. Second, you should verify that the class you would like to add exists in the course catalog.
Since I'm completing an international internship, would I need to complete the IRAMS student application?
No. You, doing an international internship, should work with the Kennedy Center and their Department Internship Coordinator to get internship approval and to register for internship credit.
If I am completing my internship remotely, what address do I write on the IRAMS application?
In your internship application, please provide the physical address you will be working remotely from in the "Internship Provider" information section of the internship application.
Can the Internship Office adjust the number of students who can enroll for an internship on AIM?
No, class size is set on the department level.
Can I do multiple internships (with different providers) at the same time?
Yes. If you will be interning with multiple Internship Providers, each of these internship providers should be listed on the IRAMS application under the Internship Provider Information section. This can be done by filling out the information for one internship first and then pressing the “add” button. The fields will clear and you can add the information for the second internship.
How many credits can I register for once my application has been approved?
Credits are determined at the department level. The university internship policy states that students are required to work a minimum of 42 work hours per 1 credit hour earned; however, departments have the right to increase the number of work hours required per credit hour. If you have questions about how many credits they can register for and if these credits will count as general elective credit or toward your major, you should contact their Department Internship Coordinator.
Can I change the number of credits I am registered for after I have added the class and started my internship?
Yes. If you would like to change this before the add/drop deadline, the easiest way is to simply drop the class and re-add it with the desired number of credits. If this change needs to be made after the add/drop deadline, the internship coordinator will need to send a detailed email to registration@byu.edu if it is between the current semester or term add/drop deadline and the discontinuance deadline. Please include the following in the email sent to registration@byu.edu. Internship Coordinator Name, Internship Program/Department, Student Name, Student BYU ID, Current Semester/Term, Internship Course Name, Number and Section, Number of credit hours the class enrollment should be changed to, Reason for the change. If it is past the discontinuance deadline, you will need to complete an online petition process found on the Registration Office website.
If I have already started an internship, can I still get credit for the course?
We cannot approve or count the hours that you have completed prior to your application being approved. That is called retroactive credit and is against BYU policy. You must have an approved application when you start counting your hours.
Can I just register for Spring Term even if my internship will extend into summer?
According to new university policy, domestic students can now register for all their credits in spring term for an internship that extends across spring and summer terms (this new policy does not apply to international students). You should fill out an IRAMS application for spring and list the full dates of their internship. Once your application has been approved you can register for just spring term. A T-grade will be given at the end of spring term which will be replaced by a final grade once you have completed the internship. You cannot, however, register for only summer term and apply hours worked in spring. This is considered retroactive credit and will not be granted by the university. Please note that this policy ONLY applies to spring/summer enrollment.
Can I register for more than one internship class during a semester or term?
Yes. You will need to submit an IRAMS application for each class you are registering for. You must receive approval from both internship coordinators as well as approval from the Internship Office and work enough hours on their internship to qualify for the credits you are receiving. You may not count the same hours for both internship classes (i.e. 42 work hours does not equal 1 credit for COMMS 496R and 1 credit for BUS M 496R).
What should I do when I enter the number of credits for my internship course to my schedule, but nothing happens?
If this happens, the biggest cause usually centers around how you're accessing the application. First, make sure you're performing everything on a computer using firefox or chrome as your internet browser. Often times using a mobile device, or a tablet will cause errors. Second, make sure you turn off popup blockers to make sure all of the prompts are coming through. If problems still persist, please contact the Registration Office/Enrollment Services Office at 801-422-4104.
What should I do if I receive a "Bad Request" page or "Request Header Fields Too Large" page?
The technical solution to receiving either of these when trying to create a new internship application requires that the user do an "All time" browser cache clear.
Here are the instructions for Chrome; if you're not using Chrome then a browser search for instructions for your particular browser would be a good idea:
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
Clear cache & cookies - Computer - Google Account Help
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
Where should I go to complete obligations?
The Internship Office has created a document that you can access to guide them to appropriate centers to fulfill their obligations. Click here to access.